Question 1

Do I need to be home during the appointment?

Accepted Answer

Nope. As long as we have access to your vehicle and a place to park and work, you're free to go about your day. Many clients are at work or running errands while we detail.

Question 2

Do you need access to water or power?

Accepted Answer

No — we bring our own water tank and generator, so we're fully self-sufficient. You don't need to provide anything.

Question 3

How long does a detail take?

Accepted Answer

A Prince Detail typically runs 1.5–2 hours. King and Queen packages take longer depending on your vehicle's size and condition. We'll give you a realistic time estimate when we confirm your booking.

Question 4

What if it's raining on the day of my appointment?

Accepted Answer

We'll reach out to reschedule at no extra cost. Exterior work needs dry conditions to be done right, so we'd rather wait than rush it.

Question 5

What areas do you serve?

Accepted Answer

Glendale, Pasadena, Burbank, Altadena, La Cañada Flintridge, and Tujunga. If you're nearby but not sure, just ask — we're flexible.

Question 6

Do I have to pay anything to book?

Accepted Answer

No payment required up front. We'll confirm timing and details with you first, and handle payment once the job is done.

Question 7

What if I'm not happy with the result?

Accepted Answer

If something isn't right within 48 hours of your detail, we'll come back and make it right — free, no questions asked.

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